Effects of Nonverbal Communication on Chatbot’s Perceived Personality and User Satisfaction

Hsiao-Chen You, Han-Yu Weng

National Taichung University of Science and Technology, Taiwan

Development of Customer Affection System Aimed at Increasing Loyalty for Both

Hanxi Zhang¹, Naoki Takahashi², Takashi Sakamoto³, Toshikazu Kato²

1: Graduate School of Chuo University, Japan; 2: Chuo University, Japan; 3: National Institute of Advanced Industrial Science and Technology, Japan

Analysis of fuzzy tea leaf images to predict a quality by DCGAN

KAZUNARI ARAI, MASAYO HOSOKAWA, MIKA KUNISHIMA

Japan, TERRACE MILE, Inc.

Achieving Customer Acceptance of Novel Product Features by Offering Customer Delight

Nuno Miguel Pereira dos Anjos Valverde¹, Simon Schütte²

1: Logitech Ltd. Cork Ireland; 2: Linköping University, Sweden

Assessment of Customer Emotional States While Interacting with Digital Touchpoints of E-Commerce Product Pages: A Kansei Engineering Approach

Sotiris Papantonopoulos, Margarita Karasavova

Democritus University of Thrace, Greece

Material Derivation Affects the Perception of Sustainability in Polymer Products

Kiersten Muenchinger

University of Oregon, United States of America

Novelty index for curved surface using KL divergence and its effectiveness on industrial products

Hiromasa SASAKI¹, Takeo KATO¹, Hideyoshi YANAGISAWA²

1: Keio University, Japan; 2: The University of Tokyo, Japan

Generation of product design using GAN based on customer's kansei evaluation

Masakazu Kobayashi, Pongsasit Thongpramoon

Toyota Technological Institute, Japan

Efficacy of Using Aroma Mouthwash in Recoverying from Short-term Cognitive Stressor

Mami Ishikawa^1,2, E.A. Chayani Dilrukshi², Tatsuki Ogino², Ayana Hirono¹, Yoshiyuki Oshima¹, Shusaku Nomura²

1: Sunstar Inc., Japan; 2: Nagaoka University of Technology, Japan

Cross-modal effect between taste and shape controlled by curvature entropy

Jumpei Hayashi, Hiromasa Sasaki, Takeo Kato

Keio University, Japan

Characteristic Analysis of Facial Stiffness Using Average Faces of Schizophrenia

Naoko Kanekon^1,2, Yoshimasa Tawatsuji¹, Tatsunori Matsui¹

1: Waseda University, Japan; 2: Takatsuki Hospital, Japan

Male and female facial attractiveness prediction: An image-based approach using convolutional neural network-based models

Takanori Sano

Keio University, Japan

What kind of information attracts consumers' attention?: The difference in the amount of information on the landing page of a product

Yuri Hamada¹, Naoki Takahashi², Hiroko Shoji²

1: Aoyama Gakuin University, Japan; 2: Chuo University, Japan

Improving the user's expectation disconfirmation toward the tumbler by reducing the differences in sensory dominance between pre-purchase and post-purchase evaluation

Jun-Ming Lu, Ting-Yu Lin

National Tsing Hua University, Taiwan

Research And Application of Public Welfare Poster Design under The Background of Perceptual Design And Digitalization

Jin Zhang, Rui Xu, Zi Yang

Fuzhou University of International Studies and Trade, China, People's Republic of

Design recommendation system based on customer profile and wanted affect.

Brahim Benaissa, Masakazu Kobayashi

Toyota Technological Institute, Japan

Negative attitudes towards robots vary with the occupation of robots

Junyi Shen¹, Guyue Tang¹, Shinichi Koyama²

1: Doctoral program in Design, University of Tsukuba, Japan; 2: Faculty of Art and Design, University of Tsukuba, Japan

Investigation of Automotive Light Blinking Pattern Conveying a Driver's Intention to Yield

Itsuki Hagiwara¹, Hiroaki Yoshida¹, Masayoshi Kamijo¹, Yuichi Shibata², Honami Fujii², Kohei Murata²

1: Shinshu University, Japan; 2: KOITO MANUFACTURING CO., LTD.

An eye-tracking study to assess the perception of usability affordances of assistive devices. An application to jar openers

Vicente Bayarri-Porcar, Margarita Vergara, Joaquín-Luis Sancho-Bru, María-Jesús Agost-Torres, Alba Roda-Sales

Universitat Jaume I, Spain

Expert designers’ perceptions about using Kansei Engineering results

Ayse Erol¹, Deniz Leblebici Basar²

1: A2 Pafta Design Research Consultancy, Turkey; 2: Istanbul Technical University

Relationship between statistical methods and design, through Kansei engineering.

Ainoa Abella Garcia¹, Lluís Marco-Almagro², Laura Clèries¹

1: Elisava, Barcelona School of Design and Engineering (UVIC-UCC); 2: Universitat Politecnica de Catalunya | BarcelonaTech

Kansei Analysis Shown in a Single Map: Multiple Correspondence Analysis of Design Elements and Kansei Evaluation

Shigekazu Ishihara¹, Kosuke Morinaga¹, Taku Ishihara², Keiko Ishihara¹

1: Hiroshima International University, Japan; 2: Institute of Kansei Design

Exploring the KEER knowledge landscape over the past decade

Vanja Čok¹, Nikola Vukašinović², Andrej Kastrin³

1: University of Ljubljana, Faculty of Mechanical engineering,LECAD laboratory, Slovenia; 2: University of Ljubljana, Faculty of Mechanical engineering,LECAD laboratory, Slovenia; 3: University of Ljubljana, Faculty of Medicine,Institute for Biostatistics and Medical Informatics, Slovenia